Thompson Playa Del Carmen Beach House, By Hyatt, Playa del Carmen
201US$
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Key details
About the Hotel
Calle 8 Y Playa S/N, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
Quintana Roo
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Oceanfront King Room
Max:
2 persons
510 sq. feet
Bed options:
1 King Size Bed
Shower
Coffee machine
room details
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King Room
Max:
2 persons
540 sq. feet
Bed options:
1 King Size Bed
Ocean view
Shower
Coffee machine
room details
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Suite
Max:
3 persons
830 sq. feet
Bed options:
1 King Size Bed
Ocean view
Shower
Coffee machine
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking property
- Free Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Baggage storage
- Elevator
- Currency exchange
- Multilingual staff
Sports & Fitness
- Fitness center
Services
- Paid airport shuttle
- Paid valet parking
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Wedding services
- Newspaper service
- Bell staff/Porter
Dining
- Paid breakfast
- Restaurant
- Poolside snack bar
Children
- Cribs
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Television in lobby
- Spa center
Room features
- Air conditioning
- In-room safe
- Mini-bar
- Sitting area
- Terrace
- Balcony
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Cable/ Satellite television
- Telephone
- CD player
- AM/FM alarm clock
Room decor
- Curtains
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Location
Calle 8 Y Playa S/N, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
Quintana Roo
Map view
Calle 8 Y Playa S/N, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
Quintana Roo
City landmarks
Av. Benito Juárez
Los Fundadores Park
2100 ft
Mall
Quinta Alegria Shopping Mall
2200 ft
Museums
3D Museum of Wonders
2200 ft
Church
Nuestra Senora del Carmen Catholic Church
2200 ft
Beach
Playacar
2200 ft
Gallery
Riviera Art Gallery
2200 ft
Zona Arqueologica Playa del Carmen
4000 ft
Gallery
La Galeria de Playa Art Gallery
2900 ft
Avenida entre 24 y 34 calles 5a
Caminarte
2900 ft
Beach
Mamita's Beach Club
5100 ft
Beach
Kool Beach Club
4500 ft
Avenue With 14 Street 5a Downtown
Corazon de Mexico
3500 ft
Av Benito Juárez 251
Portal Maya
2200 ft
Nearby
152 Calle Quinta Avenida
Quinta Avenida
700 ft
Museums
Museo Frida Kahlo Playa Del Carmen
300 ft
Night club
Coco Bongo
1500 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
400 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
800 ft
5ta Avenida
Galeria de Arte 5ta Avenida
1100 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1600 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1600 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1900 ft
Aquarium
Aquarium Beach
2200 ft
Night club
Club 01
400 ft
Night club
Mandala Playa del Carmen
700 ft
Beach
INTI Beach
3200 ft
Casinos
Grand Riviera Casino
1200 ft
Night club
Blue Parrot
800 ft
Shopping Area
Plaza Calle Corazon
900 ft
Night club
Salon Salsanera
900 ft
Restaurants
KEEL Restaurant at The Carmen Hotel
100 ft
Calle 8 Nte. No. 876 Centro
La Cazota Grill Restaurant
500 ft
Quinta Avenida Between Calle 6 and 8
Deck 5 Pool and Skybar
100 ft
Calle 8 Norte 876 The Carmen Hotel Rooftop
C Grill at Playa Del Carmen
100 ft
Calle 8 Nte Gonzalo Guerrero
Mi Pueblo
400 ft
5ta Avenida y Calle 8 Col. Centro
Conte Flavio Gelaterie Italiane
200 ft
Calle 8 Norte Entre 5a Avenida y La Playa 876
CGrill Restaurant
100 ft
Calle 8 Nte y Playa S/N
Il Baretto Italian Restaurant
500 ft
Avenida 5
Eat Italy
400 ft
5TA Avenida Esquina Calle 8
Fusion Beach Bar Cuisine
600 ft
Calle 6 Norte On the Beach
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
7.6
Location
9.0
Service
6.0
Dining
5.2
Dwight
United States of America,
March
2025
6.2/10
I had a comfortable stay at Thompson Playa Del Carmen Beach House, though a few things dampened my experience. The location was fantastic, allowing easy access to the beach and nearby attractions. Unfortunately, I faced a disappointing view from my junior suite, blocked entirely by a tree. Despite some noise from 5th Ave at night, which I managed with a white noise app, the staff and breakfast offerings were enjoyable overall.
Rooms
7.0
The junior suite was beautiful and modern, but my partial ocean view was nonexistent due to a tree blocking it.
Service
9.0
The staff was incredibly warm and friendly, always eager to assist and accommodating throughout my stay.
Location
9.0
The hotel is located perfectly off the bustling 5th Ave, making it convenient to explore shops and restaurants while still being close to the beach.
Dining
6.0
Breakfast was good, though I experienced a hiccup with a lunch box for an early trip; overall offerings were decent for a continental breakfast.
Facilities
8.0
I appreciated the range of facilities available, including room service and assistance with tours, which added to the convenience of my stay.
Ed
United States of America,
December
2024
6.6/10
My stay at Thompson Playa Del Carmen Beach House was a mixed bag. While I loved the beachfront location and the spacious room, the service left a lot to be desired. I encountered several issues with food options and unexpected charges that really dampened my experience.
Rooms
8.0
The room was super spacious and had a stunning ocean view, making it a perfect escape. It was also very clean, which I appreciated.
Service
5.0
Unfortunately, the service wasn’t very attentive. I found the staff to be unhelpful, and even when I needed to arrange for breakfast before an early trip, they didn’t accommodate my request at all.
Location
9.0
The hotel is located right at the beach, which is truly perfect for relaxing. Plus, it’s close to shopping and restaurants, making it convenient for exploring Playa del Carmen.
Dining
5.0
The included breakfast was quite limited and not very appealing. I expected more variety and better quality, but all I got was a few pastries and some fruit. They should seriously consider improving this.
Facilities
5.0
The available facilities were decent, but I felt they could offer more options, especially regarding room service since some dining areas were closed during my stay.
Larry
United States of America,
December
2024
7.0/10
I had a somewhat mixed experience during my stay at Thompson Playa Del Carmen Beach House. The location was fantastic right by the beach, and my room was spacious and beautifully decorated. However, the service left a lot to be desired, especially when it came to straightforward requests like breakfast arrangements and communication regarding charges. Overall, I enjoyed my time there, but I was disappointed with aspects of the service and value for money.
Rooms
8.0
My room was spacious, beautifully appointed, and clean. I loved the modern decor and the ocean view from my balcony.
Service
5.0
The service was cordial but not warm and welcoming. There were some communication issues regarding breakfast and unexpected charges at the end of my stay.
Location
9.0
The hotel is right on the beach, which is perfect for relaxing and enjoying the sun. The bustling Fifth Avenue is nearby, making it convenient for shopping.
Dining
5.0
Breakfast included was limited and not very satisfying, especially with unexpected charges for items that should have been included.
Facilities
6.0
They offered several services like room service and laundry, but the overall dining options were too limited during special events.
Matthew
United States of America,
December
2024
7.0/10
I recently stayed for three nights at Thompson Playa Del Carmen Beach House, and while the location was fantastic and the rooms were spacious, the service left a lot to be desired. I faced issues with breakfast arrangements and unexpected charges, which really impacted my experience. Overall, I can't say I would recommend this place. 😕
Rooms
7.0
The queen room I stayed in was quite nice and spacious, providing a comfortable stay.
Service
5.0
I found the staff unhelpful and not attentive, especially when I had issues with breakfast and charges.
Location
9.0
The hotel is right off the bustling 5th Ave and conveniently located near the beach and top shopping spots.
Dining
5.0
Breakfast wasn't up to par; some days it felt inadequate, with limited continental options.
Facilities
6.0
The hotel offered several helpful facilities like dry cleaning and bell staff, but I was disappointed with their responsiveness to my needs.
Steve
United States of America,
November
2024
6.0/10
I enjoyed my stay at Thompson Playa Del Carmen Beach House, particularly appreciating the spacious junior suite and its lovely balcony. The location was fantastic, right by the beach and close to 5th Avenue. However, I faced some issues with service and dining options, especially when the restaurants closed for a New Year’s event, leaving room service as the only choice.
Rooms
8.0
The junior suite was spacious and beautifully designed, featuring a nice balcony. I appreciated the upgrade to a partial sea view.
Service
6.0
While the reception was cordial, overall service felt a bit lacking. I expected a more personal touch given the hotel's price.
Location
9.0
The location is perfect, right on the beach and close to shopping and dining options. It truly makes for a perfect relaxing getaway.
Dining
5.0
Dining options were limited due to the restaurant closures during the event. The room service menu was basic, and I felt it didn't quite match the hotel's standards.
Facilities
6.0
The hotel offered room service and other standard facilities. However, I did encounter some maintenance issues, like the sink not draining properly.
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